Web hosting is a space on the Internet intended for the smooth functioning of your website and other services such as Email. A domain is a name on the internet, it is a website address that consists of a set of characters and numbers and ends with an extension (com, rs, net, biz, etc.). The domain connects to the Web hosting package via parameters – DNS nameservers. Domain is actually a simplified IP address.

If the internet is one big city, the domain is the street, the domain extension is the street number, the plot is hosting, and the website is your home.

Your website is actually a set of files and folders that are on our server’s disk, that server is in a rack and that rack is in the datacenter. A variety of services are installed on the server where your hosting (website, email) is located, ranging from cPanel to Web services for smooth website operations, email or special software add-ons and others that serve certain hosting functions. All these services are maintained by us, you only need to set up the website that can be in HTML, PHP like WordPress, Joomla, NodeJS and Python.

Web hosting can be divided into several categories, depending on your requirements: Web hosting (the one you are looking at right now), VPS hosting and Dedicated hosting. There is also VPS based cloud hosting.

Previous knowledge is not necessary. However, it takes some time to understand all of the features and functions. Immediately upon activation of your hosting package, you receive an Email with parameters for cPanel access. cPanel is the most popular platform for managing web hosting accounts and is very simple and logical to use. With a few clicks (we’ll send you a guide) you can create a static site or install WordPress that is customized for both advanced and beginner users. Creating an email address is also quite simple and done in just a few clicks.

Yes, you can install it through cPanel automatically and very easily in less than 1 minute (we measured). If you do not want to do it by yourself, you can always ask us to install and provide WordPress for you.

Yes, we use only server versions of SSDs, Samsung enterprise. In addition to that, we use hardware RAID controllers for greater reliability and faster read/write performance.

Of course, you can switch to a larger package at any time, only paying the difference divided by the number of days left until the expiration date.

Firstly OPTIMUM + has unlimited space and START + does not (10 GB of SSD storage). Secondly OPTIMUM + supports NodeJS, Python, Ruby, Git as well as SSH terminal. There’s also twice as much RAM, 4 CPU cores instead of 2 and much higher process limits.

If you want to host a PHP website and use the email function, you will be happy with START +, while more advanced users will appreciate all the features of the OPTIMUM + package.

In addition to hosting as many as 20 websites, as suppose to 6 on OPTIMUM +, the PREMIUM + package also has Remote MySQL function, 6 GB instead of 4 GB RAM and additional 2 CPU cores. Also the backup option shuts down after 75 GB of used space on OPTIMUM +, while on the PREMIUM + package it shuts down after 150 GB.

A Dedicated IP address is the ability to perform web and email traffic over your own IP address without the influence of other users on the server. It is often used to improve SEO and email traffic.

You need to change the nameservers in the domain parameters. Nameservers will be sent to you after the hosting package is activated. Also, you can use the domain you registered with us, at any other hosting provider. DNS propagation time can last up to 12h.

The servers and the entire infrastructure are in Amsterdam, the Netherlands. And in Belgrade, Serbia (Telenor data center). We are not resellers. We have our own network infrastructure and full control over the resources.

If, for some reason, you are not satisfied with our service, you are entitled to a refund within the first 45 days of the payment. Note that refunds within 45 days are only possible for Web hosting.

You can pay via foreign currency account or via Visa, MasterCard, American Express.

There are no strictly defined restrictions for packages with unlimited disk space or data transfer (throughput). These resources are “unlimited”, which means we do not charge by the size of the disk space or the utilized flow. Although they are not really infinite since nothing really is, we believe our clients should have all the necessary resources to build their online business and 99% of users will have more than enough disk space and flow. We ask all our users to comply with the Terms of Use and use the disk space and flow in accordance with the normal functioning of the Website. Occasionally, we may restrict accounts that use more resources than necessary for proper website function.

Over 10 years of experience tells us that only 1% of users can have a problem with an “unlimited” hosting package. 99% of other users have the problem of whether the hosting package will meet their needs. For this reason, we make it easy for users to decide, because if they are unsure of how much space they need, the best option is to choose the packages with unlimited space. This is not storage hosting, nor dedicated hosting, but hosting for hosting websites. Web hosting is a service where multiple websites, in a separate environment, are hosted on a single web server where certain restrictions must be followed in order for all of the users to have quality service.

LiveChat and telephone support is available every day from 8 AM to 10 PM. Email and ticketing support are available on all days 0/24.

Of course, if you have any difficulties placing an order feel free to contact us by phone, LiveChat or email and we’ll do it for you. Instructions and tips on how to order a domain and hosting on our website can be found here.

The usual payment deadline is 5 to 7 days, however, if you missed it you can pay in the next 20 days. If more than 20 days have passed since the invoice date, you need to order again or contact us to do so.

Of course, we will be glad to talk about any possible cooperation, but please contact us on +381 11 / 428-08-08 before arriving.